Return & Refund

At Al Madani Marbles & Granite, we strive to ensure your complete satisfaction with our products. If you are not fully satisfied, we offer a return policy within 30 days from the date of purchase.

Marble & Granite

Due to the delicate and breakable nature of marble products, we have a strict return and refund policy. To ensure product quality and safety, returns must be requested within 30 days, and all items should be unused and in original packaging. Shipping costs will be deducted from the refund. Custom-made items are non-returnable unless defective.

a close up view of a granite surface
a close up view of a granite surface
a close up of a brown granite surface
a close up of a brown granite surface

Refund Process:

  • Once the returned item is inspected and approved, your refund will be processed within 1 week.

  • The refund will be credited to the original payment method.

  • Shipping and handling fees are non-refundable and will be deducted from the refund amount.

For any questions regarding returns or refunds, don't hesitate to get in touch with our customer service team at info@almadanimarbles.com.

Return Policy

  • Returns must be requested within 30 days of receiving the product.

  • The product must be unused, undamaged, and in its original packaging.

  • All shipping costs related to the return will be deducted from the refund amount.

  • Custom-made items are non-returnable unless there is a manufacturing defect.